Delete your data
You can delete your Valysis account and the data tied to it at any time. Deleting it doesn't affect your Riot account.
In the app
Open Valysis, go to Settings and tap Remove account data. This deletes your account from our servers and clears your match history and settings from the device straight away.
On the web
Sign in with Riot so we know the account is yours, and we'll delete it straight away.
Sign in with Riot and deleteCan't sign in? Email a deletion request to muhammed.s.elsayed@gmail.com with your Riot ID and region. We'll delete your account within 30 days and reply to confirm.
What gets deleted
- Your Riot ID (name and tag) and region
- Your Riot account ID (PUUID)
- Your sign-in consent record
- Match history and settings stored on your device (removed by the in-app option, or by uninstalling the app)
What we keep
Nothing tied to your account. Crash reports and usage analytics are collected by Google (Firebase) without your Riot ID, so they can't be traced back to your account. Google keeps them under its own retention periods, described in the Privacy Policy.